Response to COVID-19
Our Promise
We hope that you and your family are continuing to stay safe and healthy during these difficult times. As the COVID-19 pandemic has developed, it has become clear that the way we are able to interact with our clients has changed for the foreseeable future. Despite that, our goal at Crestwood remains to be able to continue to provide the best veterinary care to pets in our community, while keeping the safety of our clients and team members at the forefront.
As federal and local safety guidelines change and develop, we want you to know that our team is working hard to enact safety measures within our clinic to allow us to continue to provide care for your pets.
When you arrive at our clinic, please wait in your car and call us at (502) 241-4117. Someone will come out to assist you. For our safety and yours, we ask that you wear a mask for all staff interactions.
What We’re Doing
Curbside Concierge Service
Call us when you arrive and our team will come out to your car and escort your pet to and from their appointment, offering you a contactless visit. We will also be happy to deliver any medication and prescription food right to your vehicle.
Protective Equipment
All team members are provided with masks, gloves, and sanitizer stations.
Social Distancing
Our team members will strive to maintain 6 feet of distance from you for our mutual safety.
Healthy Team Members
We re taking team health seriously, with measures including temperature checks, frequent handwashing, and self check procedures.
Enhanced Cleaning & Sanitizing
Our hospital is cleaned and sanitized frequently, using EPA approved disinfectants, with special attention paid to heavy touch areas like doorknobs, phones, and computers.
Online Pharmacy
Need medication or prescription food? Check out our online store, where you can order and have the items you need delivered directly to your door.
App
If you haven t already, download our Vet2Pet app to access your pet s healthcare records, book appointments and connect with our veterinary team.
What We’re Asking You to Do
Book Ahead
Contactless Payment
Remain in Your Car
Wear a Mask and Practice Social Distancing
We ask all clients to wear a mask and maintain 6 feet of distance from our team members and other clients.
Keep your Cell Phone Close & Charged
Be Patient as We Serve You
• Request appointments, medication refills and prescription food in just a couple of clicks!
• Receive notifications and updates about your pet and our hospital
• Join our loyalty program and redeem in-house credit
Download from the Apple Store
Download from Google Play
Contact Us:
- 6321 W Hwy 146
Crestwood, KY 40014
At Vision VetCare, LLC we are just as passionate about our team as we are about pets. As a Vision VetCare, LLC employee, you will have a wealth of resources – from competitive compensation to generous benefits, as well as the flexibility to maintain a healthy work/life balance. With a generous combination of benefits like flexible/part-time schedules and paid time off, we empower our team members to get the most out of their career. Combine all of this with our team-oriented culture and the opportunity to work with some amazing animals and people and you will quickly discover why Vision VetCare, LLC is a great career choice.
