Response to COVID-19
Our Promise
We hope that you and your family are continuing to stay safe and healthy during these difficult times. As the COVID-19 pandemic has developed, it has become clear that the way we are able to interact with our clients has changed for the foreseeable future. Despite that, our goal at Crestwood Animal Hospital remains to be able to continue to provide the best veterinary care to pets in need of surgery and dentistry, while keeping the safety of our clients and team members at the forefront.
As federal and local safety guidelines change and develop, we want you to know that our team is working hard to enact safety measures within our clinic to allow us to continue to provide care for your pets.
What We’re Doing
Curbside Concierge Service
Our lobby is open, and we are thrilled to welcome clients back into the clinic. However, we are continuing to offer curbside concierge service to our clients who prefer it. Call us when you arrive and our team will come out to your car and escort your pet to and from their appointment, offering you a contactless visit. We will also be happy to deliver any medication and prescription food right to your vehicle.
Protective Equipment
All team members are provided with gloves and sanitizer stations. Masks are optional for our team members.
Healthy Team Members
We’re taking team health seriously, with measures including frequent hand washing, self-check procedures, and more.
Enhanced Cleaning & Sanitizing
Our hospital is cleaned and sanitized frequently, using EPA approved disinfectants, with special attention paid to heavy touch areas like doorknobs, phones, and computers.
Online Pharmacy
App
What We’re Asking You to Do
Book Ahead
Contactless Payment
If preferred, we have procedures in place to limit contact during the payment process to keep you and our team members safe.
Practice Social Distancing
For the safety of all of our clients and team members, we are continuing to ask clients to practice social distancing while inside of our clinic. Masks are optional. If you are experiencing any COVID-like symptoms, please wear a mask when near others.
Keep your Cell Phone Close & Charged
If you are utilizing our curbside concierge service, we will be communicating with you via your cell phone during your pet’s visit, so we ask you to make sure it is on and charged during the appointment.
Be Patient as We Serve You
Our team is working extremely hard to follow safety guidelines while providing the high level of veterinary care you and your pet deserve. Please be patient and kind as our pet health heroes care for your furry friends.
Proudly Supporting:
