New Clients

Information for New Clients at Crestwood Animal Hospital

Crestwood Animal Hospital has been serving clients in Crestwood, Kentucky, and the surrounding Louisville, Kentucky, area since 1982. We offer comprehensive veterinary services for dogs, cats, and exotic animals. Call us to schedule an appointment. We look forward to meeting you!

Before your first visit, please fill out the New Client Form. Alternatively you can download the New Client Form, fill it out as completely as you can, and bring it with you to your appointment.

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Crestwood Animal Hospital
6321 W Hwy 146
Crestwood, KY 40014

Call Us: (502) 241-4117
Text Us: (502) 241-4117
Fax: (502) 241-9777
Hours: 8:00 a.m. – 10:00 p.m. ~ Daily
We are located half a mile east from the 329 bypass, next to The Bank—Oldham County.


Our appointments begin at 8:30 a.m. If you would like to request a specific veterinarian, please let the receptionist know when you make your appointment. We know that time is precious, and we will make every effort to keep you on schedule. We ask that if you will be late or need to cancel, please call our office at (502) 241-4117. We may be able to hold your appointment or schedule another time that is more convenient.

When you arrive at our clinic, we ask that you please wait in your car and call us at 502-241-4117. Someone will come out to assist you.

• Access Your Pet’s Medical Records
• Organize all of Your Pet’s Important Information
• Receive Automatic Reminders
• Save Notes, Pics, and Much More
• Two-Way Texting With Our Team

New Clients Resources

Payment Options

Payment is expected at the time of service. We accept many different forms of payment, including cash and checks. We also accept most major credit and debit cards, including Visa, Mastercard, Discover, and American Express.

Like health insurance, pet insurance can be quite helpful for any unexpected trips to the veterinary hospital. Some plans even help with preventative care, so if you are considering getting insurance, you need to weigh your options. Look into multiple companies and see what they have to offer so you can find the right plan for you and your pets. If you are confused about the whole process, be sure to contact us, and we can help.

Here at Crestwood Animal Hospital, we also accept CareCredit, a credit card that can be used at many veterinary clinics. Many dental offices also accept CareCredit. CareCredit has several different payment options, allowing owners to give their pets the veterinary care they deserve without worrying about the cost. It gives owners the option to spread their payments out over a few months so veterinary care is more affordable.

If you need to discuss our payment options, don’t hesitate to contact us at (502) 241-4117. We would be happy to discuss the many payment options available for you.

Pet Insurance

Pet insurance pays, partly or in total, for veterinary treatment of the insured person’s ill or injured pet. Some policies will pay out when the pet dies, or if it is lost or stolen.

As veterinary medicine is increasingly employing expensive medical techniques and drugs, and owners have higher expectations for their pet’s health care and standard of living than previously, the market for pet insurance has increased.

Pet insurance companies are beginning to offer the pet owner more of an ability to customize their coverage by allowing them to choose their own level of deductible or co-insurance. This allows the pet owner to control their monthly premium and choose the level of coverage that suits them the best.

Some of the differences in insurance coverage are:

  • Whether congenital and hereditary conditions (like hip dysplasia, heart defects, eye cataracts or diabetes) are covered;
  • How the reimbursement is calculated (based on the actual vet bill, a benefit schedule or usual and customary rates);
  • Whether the deductible is on a per-incident or an annual basis;
  • Whether there are any limits or caps applied (per incident, per year, age or over the pet’s lifetime); and
  • Whether there is an annual contract that determines anything diagnosed in the previous year of coverage is considered pre-existing the next year.

Source: Pet Insurance

Make An Appointment

Please click the link to complete the request an appointment form. Please also note that availability will vary depending on your request. Your appointment will be confirmed by phone by a member of our staff. Thank you!

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Contact Us:

  • 6321 W Hwy 146
    Crestwood, KY 40014
  • Hours:

    8:00 a.m. – 6:00 p.m. ~ Monday
    8:00 a.m. – 6:00 p.m. ~ Tuesday
    8:00 a.m. – 6:00 p.m. ~ Wednesday
    8:00 a.m. – 6:00 p.m. ~ Thursday
    8:00 a.m. – 6:00 p.m. ~ Friday
    8:00 a.m. – 6:00 p.m. ~ Saturday
    CLOSED ~ Sunday